T-fest refund policy one-time exception
Despite the refund policy put in place after TigerFest’s cancellation, Deb Moriarty, vice president for student affairs, said she doesn’t want this year to set a precedent.
After inclement weather cancelled the Campus Activities Board’s annual outdoor concert, many students said they were disappointed they did not get to see headliner Wiz Khalifa.
Moriarty sent an email to students confirming that a refund policy would take effect, but said that this year was an exception.
“People typically buy a ticket to an outdoor concert knowing they aren’t going to get a refund,” she said. “The problem this year was that so much of the program had to get cancelled due to the [weather].”
The refunds were distributed to anyone with a ticket stub beginning Monday, April 22.
“The fact that you had to have a ticket stub kind of confused some people why they had to have it,” Nick Jones, director of the Campus Activities Board, said. “It was just because of the limitations of the system that they have downstairs.”
Jones said that CAB still has a lot to develop a backup plan for Tigerfest in case of extreme weather. None was in place, though Jones said CAB had been planning TigerFest since October 2012.
“We still need to talk a lot about…TigerFest and the future of TigerFest and if we’re going to make any changes to develop it in different ways so we don’t get in these kinds of circumstances again,” Jones said.
The Campus Activities Board posted the complete process online, which involved bringing your ticket stub to the University Union Ticket Office.
CAB had to work with Student Government Association President Brandy Hall to set up the refunds. The SGA used emergency funds to ensure that students received their money back.