OneCard adds manager position
Over the summer, OneCard expanded their office, added a manager position, and is focusing on new initiatives such as connecting the ID card with PNC debit accounts.
OneCard manager Lindsay Guckert started on July 1 to oversee the new initiatives and the everyday responsibilities. Guckert said she has a strong background in banking and customer service, having worked at nine banks.
“There’s just so much going on with it that it really got to a point where it needed a space; it needed somebody to kind of focus on it and that’s what Lindsay’s going to do,” Director of Auxiliary Services Bob Campbell said.
The office on the first floor of the University Union has almost doubled in size to accommodate the students, Auxiliary Services Business Office Manager Brett Collins said.
“If students have any questions or problems, we can help them,” he said. “That’s one of the key things.”
The OneCard office is now more of a customer service center, Campbell said.
Campbell said that they plan to make an option of making your OneCard a debit card in about a year to a year and a half.
“It might require a re-carding of the campus which would mean everybody would get a new ID card,” he said.
Another initiative is remote photo submissions for the OneCard, where students can take their own picture and submit it online then pick it up on campus, Campbell said. It will also cut down the lines.
“The OneCard is already encompassing so many things so much of the students experience here that’s just like one puzzle piece that were kind of missing that they could use and have access to,” Guckert said.
The OneCard, as of now, is used as an ID card to access buildings, a library card, and can be used to get retail points that can be used for laundry, vending machines and the new wireless print copy services.
Guckert said that she has already been thoroughly enjoying working with the parents and the students.
“I know there’s a lot of growth and a lot of things that we want to do so I’m really excited about being a part of that process,” she said. “It’s a lot to come and I’m just excited to be a part of that.”