Rebate checks to go online
At the start of the spring semester, the Bursar’s Office will introduce a new system for distributing rebate checks called DOC, or Distribution Online Center.
In the past, students had to wait at the Bursar’s Office at the beginning of the semester to receive their check. If they didn’t, it was mailed to their permanent address. With DOC, students will be able to choose to have their rebate check deposited into their checking or savings account or mailed to a chosen address. If students don’t sign up for a DOC account, then their rebate checks will automatically be mailed to their permanent address. According to Director of the Bursar’s Office Thom Ruby, there are several reasons for the implementation of this new system. The main reason is customer convenience.
“Standing in long lines is not customer friendly,” Ruby said.
Ruby also noted that DOC will be especially beneficial to out-of-state students, who won’t be able to use a check that is mailed to their far-away homes.
“Students should set up a checking or savings account with any bank so they can take advantage of DOC,” Ruby said. “DOC lets you use the check any way you want.”
DOC was also created to keep up with Towson’s online presence. For example, class registration, bill payment and declaration of major are all tasks that students complete online. Adding rebate check distribution to the list keeps everything students have to do in one place.
The new system has gotten positive responses from students who had bad experiences with the old system.
“I always thought it was a pain in the butt,” junior Samantha Boone said. “I had to go to several different windows, and I always waited until the end to do it so there weren’t as many people.”
Boone hasn’t signed up for a DOC account yet, but plans to do so immediately.
Towson partnered with PNC Bank to create DOC, but students can have checking or savings accounts from any other bank and still use DOC. Students can sign up to participate in this program now, and the Bursar’s Office will begin distributing rebate checks on Jan. 19, 2014.